ID Love Careers

ID Love Lounge, a sister establishment to the popular ID Love restaurant in Toronto, is a vibrant and sophisticated dine-in venue that offers a delightful dining experience, delectable cocktails, and engaging entertainment. Our menu includes lunch, dinner, and weekend brunch, catering to a diverse clientele in a welcoming atmosphere. Our focus is on creating a unique and memorable experience for our guests, accompanied by impeccable service.

General Manager

We are currently seeking an experienced, energetic, and highly motivated General Manager to lead our team and oversee the day-to-day operations of ID Love Lounge.

Roles and Responsibilities

As the General Manager, you will be responsible for:

  1. Overseeing daily operations, ensuring the highest level of guest satisfaction, and maintaining a positive work environment.
  2. Developing and implementing operational policies and procedures to ensure consistent service standards and efficient workflows.
  3. Managing and leading the Front of House (FOH) and Back of House (BOH) teams, including hiring, training, coaching, and performance evaluations.
  4. Collaborating with the culinary team to create and execute innovative menus for lunch, dinner, brunch, and late-night cocktails.
  5. Ensuring compliance with municipal, provincial, and federal regulations related to food safety, alcohol service, and licensing.
  6. Managing financial performance, including budgeting, forecasting, and cost control.
  7. Building and maintaining strong relationships with suppliers, vendors, and community partners.
  8. Working closely with the marketing team to develop and execute promotional campaigns and events.
  9. Continuously analyzing and optimizing processes to improve efficiency, profitability, and guest satisfaction.

Key Performance Indicators (KPIs)

The General Manager's performance will be evaluated based on the following KPIs:

  1. Guest satisfaction scores and online review ratings.
  2. Employee engagement and staff turnover rates.
  3. Revenue growth and overall profitability.
  4. Operational efficiency, including labor and inventory cost management.
  5. Compliance with food safety and licensing regulations.

Qualifications

The ideal candidate will possess:

  1. A minimum of 5 years of experience in hospitality management, preferably within a high-volume restaurant or lounge setting.
  2. A strong background in food and beverage operations, with a deep understanding of current industry trends.
  3. Proven leadership skills with the ability to motivate and manage a diverse team.
  4. Excellent communication, interpersonal, and problem-solving abilities.
  5. Strong financial acumen, with experience in budgeting, forecasting, and P&L management.
  6. A commitment to delivering exceptional guest experiences, with a focus on service excellence.

How to Apply

If you believe you have the skills, experience, and passion to excel as the General Manager of ID Love Lounge, please submit your resume and a cover letter detailing your relevant qualifications and experience to hr@idlovegroup.ca. We thank all applicants for their interest; however, only those selected for an interview will be contacted.




Bartender

We are currently seeking talented and experienced Bartenders to join our team at ID Love Lounge.

Roles and Responsibilities

As the Bartender, you will be responsible for:

  1. Preparing and serving alcoholic and non-alcoholic beverages according to established recipes and presentation standards.
  2. Providing excellent customer service to guests, making recommendations, and answering questions about the menu and drinks.
  3. Maintaining a clean and organized bar area, following food safety and sanitation guidelines.
  4. Assisting in inventory management, including receiving deliveries, restocking the bar, and conducting regular inventory counts.
  5. Collaborating with the front-of-house and kitchen teams to ensure seamless guest experiences.
  6. Adhering to established service workflows and procedures.
  7. Participating in the development of seasonal cocktail menus and promotional events.

Key Performance Indicators (KPIs)

The Bartender's performance will be evaluated based on the following KPIs:

  1. Guest satisfaction scores and online review ratings related to beverage quality and service.
  2. Adherence to food safety and sanitation guidelines.
  3. Efficiency and effectiveness of bar operations and workflows.
  4. Collaboration and communication within the front-of-house team and with kitchen staff.

Qualifications

The ideal candidate will possess:

  1. A minimum of 2 years of bartending experience, preferably within a high-volume restaurant or lounge setting.
  2. A strong background in cocktail creation and presentation, with a deep understanding of current industry trends.
  3. Excellent communication, interpersonal, and problem-solving abilities.
  4. A commitment to delivering exceptional guest experiences, with a focus on quality and service excellence.

How to Apply

If you believe you have the skills, experience, and passion to excel as a Bartender at ID Love Lounge, please submit your resume and a cover letter detailing your relevant qualifications and experience to hr@idlovegroup.ca. We thank all applicants for their interest; however, only those selected for an interview will be contacted.